At 7AM today (East Coast time), the Toronto International Film Festival opened its boxoffice for single ticket sales, package orders having been filled a couple of days ago. As usual, the result was chaos: if you were lucky enough to get onto the screen where selections could be made, hitting "Send" froze that page; after a few minutes, even trying to get back where you started put you into a "Virtual Waiting Room" (which lacked even virtual magazines), where the waiting time magically went up instead of down, the Bunuelian version of an actual queue: 1 hour to 1.5 to 2.... (when last seen, it was up to 5.5 hours). Meanwhile, it was impossible to get through on the phone lines, either the toll-free international number or the Canadian one.
The new wrinkle this year was an apparent preference TIFF has among browsers (thanks to almighty Twitter for spreading this news around): while Firefox and Safari were being shunned, Internet Explorer users had a much easier time of it--and at this writing, still do.
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